Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-4 business days.
Delivery will be 5-8 days
Deliveries can occur Monday – Friday between 8 am-8 pm and 10 am-5 pm on weekends.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment confirmation and order tracking
Once your order has been dispatched you will receive a shipment confirmation email and tracking number where your order can be tracked.
My Derma is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. Please take images and email them to firstname.lastname@example.org including your order details.
International Shipping Policy
Currently, we do not ship outside of the USA.